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Your Feedback Matters

We are committed to providing the highest standard of care and support. To help us continue improving our service, we invite you to share your experience by completing our short survey.

Your feedback is invaluable and helps us enhance the care we provide to all service users.

You can choose from the following options:

I Would Like To...

 

Please share your recent experience with our service and let us know what worked well and what could be improved. Your feedback helps us enhance the care and support we provide.

Diabetic Eye Screening Feedback Survey

 

If you have any queries, concerns, or would like to make a complaint, please use the Contact Us option to reach our administrative team, who will be happy to provide support and assistance.

Contact Us

 

If a member of our team exceeded your expectations, we encourage you to nominate them for special recognition by sharing their achievements and the positive impact they made on your experience.

Values in Practice Nomination Form

Very efficient and courteous telephone booking service

Excellent Booking Service

No waiting around, no complaints at all. Other organisations could note of your programmes

Every aspect of the screening was very good

”Best, most efficient eye screening I’ve ever had – and that is going back 40 years!”

”Best, most efficient eye screening I’ve ever had!”

The staff member who carried out my screening was outstanding a credit to the service.

“The staff member was a credit to the service.”

My experience was absolutely brilliant, the screener was very friendly and made me feel comfortable.

”A brilliant experience”